For readers

Requesting a book

Ask the library to get a book it doesn't have, and follow what happens next.

If the library doesn’t have a book you want, you can ask them to consider it. The more people ask for the same title, the higher it climbs on the librarian’s list.

Send a request

Open your account from the profile chip in the top right of the header, then find the Requests section. Tap Request a book, then:

  1. Type the Title you’re after.
  2. Add the Author if you know it.
  3. Tap Send request.

You can also reach this from a search that comes up empty: tap Request this book and the form opens with your search already filled in. You need to be signed in to send a request. If you aren’t, the app offers a Sign in to request it link first.

The Requests section of your account, with a form to request a book by title and author
Requesting a book. Your ask joins anyone else who wanted the same title.

Following your request

Your requests stay listed in your account with their status:

  • Received: the library has your ask.
  • Under review: they’re considering it.
  • Approved: they’ve decided to get it.
  • Not this time: they’ve passed on it for now.
  • Now in the library: it’s arrived and catalogued.

When a request reaches Now in the library, you get an email to let you know it arrived. A copy isn’t set aside automatically, so sign in to place a hold on it, or come by and borrow it.