Terms of Service
Effective 4 July 2026
These Terms govern your use of BeeShelf, a cloud library system operated by iBX Design Consultancy (“BeeShelf”, “we”), Dubai Silicon Oasis, United Arab Emirates. By creating an account or using the service, you agree to these Terms.
1. The service
BeeShelf provides library cataloguing, circulation, discovery, and related tools as a hosted, multi-tenant service. We may improve, change, or add features over time.
2. Accounts
- You must provide accurate information and keep your credentials secure.
- You’re responsible for activity under your account and for your staff’s and members’ use, within your library.
- You must have the authority to represent the institution you set up a library for.
3. Acceptable use
Don’t use BeeShelf to break the law, infringe others’ rights, upload malware, attempt to breach security or tenant isolation, or disrupt the service. Don’t attempt to access data belonging to another institution.
4. Your data
Your data is yours. You retain all rights to the data you put into BeeShelf. You grant us the limited rights needed to host and provide the service. Our handling of personal data is governed by the Privacy Policy and, for institutions, the Data Processing Addendum. You can export your data at any time.
5. Plans, fees & billing
- Paid plans are billed on a recurring (monthly) basis through Stripe, under iBX. Card details are handled by Stripe and never stored by us.
- A free plan is available with usage limits; paid plans raise those limits. Current plans and limits are shown on our pricing page.
- Subscriptions renew automatically until cancelled. You can cancel any time through the billing portal; cancellation takes effect at the end of the current billing period, and you keep access until then. Fees already paid are non-refundable except where required by law.
- We may change plans or pricing with reasonable notice; changes don’t affect the current paid term.
6. Availability
We work to keep BeeShelf available and reliable, but the service is provided on an “as available” basis and we don’t guarantee uninterrupted operation. Any specific uptime commitment applies only if expressly stated in a separate agreement for your plan.
7. Third-party services
BeeShelf integrates third-party services (see Sub-processors). Their own terms may apply to their portions of the service.
8. Intellectual property
BeeShelf, its software, and its brand are owned by iBX and its licensors. These Terms don’t transfer any ownership in the platform to you.
9. Termination
You can stop using and close your account at any time. We may suspend or terminate accounts that breach these Terms or the law. On termination you can export your data, and we’ll delete or return it as described in the Privacy Policy and DPA.
10. Disclaimers & liability
To the extent permitted by law, the service is provided “as is” without warranties of any kind, and to the maximum extent permitted by law our aggregate liability arising out of or relating to the service is limited to the fees you paid for the service in the twelve months before the event giving rise to the claim.
11. Changes to these Terms
We may update these Terms and will revise the date above; material changes will be communicated through the service.
12. Governing law & contact
These Terms are governed by the laws of the United Arab Emirates. Questions? Email hello@beeshelf.com.